New or old, household appliances would malfunction at a certain moment. Should you, then, hastily dispose of them and run to the store to buy new ones? Our advice – “Don’t!” ‘Cause you see, to getting rid of them there’s always the alternative of getting them repaired. Right?! The question is: “Do it yourself or hire a professional?” We’d say – definitely hire a professional! Read on to find out a few valuable tips on where and how you should find a trustworthy household appliances repair services provider.

Home AppliancesPhoto credit: Unsplash

Check Their Credibility

When choosing the right contractor for the appliances repair services it’s best to start with checking their professional credentials and experience. You wouldn’t want to hire an unskilled technician now, would you?!

Consider this:

  • An unskilled technician may cause more damage to the unit you’ve placed in his hands, rather than repair it properly.
  • An unlicensed technician may charge you more and most certainly won’t provide you with any document for the payment received.
  • An unlicensed technician may turn out to be a dangerous fraudster and put you and your home at risk.

In short, licenses exist for a reason, as they guarantee that the Licensee has the proper training, experience and skills to work up to established professional standards. So, check your provider for their presence on state and professional platforms; their registration with these authorities should prove that they run a legitimate and licensed business, and that you can therefore trust them.

Inquire About Warranties

As with purchasing any other type of goods or services, in this case, too, your household appliances repair services provider is expected to issue a Warranty, to guarantee the quality of their work. And do not let yourself be misled! It is never a question of ‘whether’, rather than of ‘under what terms’ and ‘for how long’.

Consider this:

  • A valid Warranty shall guarantee that the provider has done their job in a professional manner and in conformity with the according norms in the particular field of expertise.
  • A valid Warranty shall guarantee that the repaired unit shall operate without further fault, defector deficiency, at least for the specified warranty period.
  • A valid Warranty shall entitle you to the provider’s Customer Support services, as well as to having the unit repaired for free in case it malfunctions again within the warranty period.

In a nutshell, warranties are a serious matter, so, before you entrust your household appliance to the chosen repair services provider, you’d better get clear about their Warranty policies.

Go Through the Reviews

When you are to deal with a business whose services you have not used before, wouldn’t it be wise to check out what other customers have to say about this service provider’s work? There are numerous sources out there that you can tap into to get the needed information.

Consider this:

  • Check whether the repair services provider has a website and social media profiles. Read through their customers’ reviews to get a better idea about the quality of their work. See how quick the provider responds to potential customers’ inquiries and whether or not they can be trusted as professionals.
  • Check whether family members, friends or neighbors may have used the services of this provider and how (un)satisfied they are.
  • Ask “Google”, though, of course there are a number of other trustworthy online sources and review platforms, too, such as Better Business Bureau, Yelp and Home Advisor. These people are very serious about the information provided and shared on their platforms. Businesses, as well as their customers’ opinions are thoroughly examined, evaluated and monitored, rating and billing policies and practices are made clear, and the Q&A sections and Forums provide active interaction and, eventually, valuable insight to help you make up your mind about the particular repair services provider.

Published in: Home advice | Author: Yanita

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